Flagger Force, an industry leader in traffic control, is currently hiring a Liability Claims Coordinator. This position will be based out of our corporate office in Hummelstown, PA.

The Liability Claims Coordinator position is primarily responsible for all aspects of the insurance claims management process as well as assisting the Claims, Safety, Risk, and Quality Managers with their respective administrative needs. 

• Handles initial aspects of claims management including but not limited to claims filing, processing, communication with pertinent parties, and associated recordkeeping 

• Attach investigative materials to the claim file- police reports, photos, videos, etc. 

• Monitor claim payment recovery status 

• Update the “Estimates Needed” spreadsheet in real-time (claims and not claims-related) 

• Maintain paper and electronic copies of all claims filed with insurance carriers and TPA 

• Compose, type, and edit various correspondence, legal notices, reports and memoranda for the Claims, Safety, Risk or Quality Managers 

• Assist Claims Manager and VP of Safety and Risk with risk analysis process 

• Assist Claims Manager with incident investigations 

• Assist with development and production of claims, safety, risk, and quality policies and procedures 

• Maintain key relationships with vendors and insurance company representatives  

• Attend and participate in various department meetings as necessary 

• Perform special projects as needed or assigned by the Claims, Safety, Risk, and Quality Managers and VP of Safety and Risk 

• Assist with production of various safety programs 

• Respond to basic email inquiries and phone calls for open liability claims in a timely fashion (ideally within 1 business day) 

• Review TPA’s claim notes and contacting adjusters with any handling suggestions, questions, comments, or concerns 

• In addition to the functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency and close attention to detail, maintain good attendance by working when and where directed, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform other duties and functions as required from time to time.

What Flagger Force Offers:

• Medical, vision and dental insurance
• 401k w/company match
• Generous paid time off
• On-site fitness facility
• Paid holidays
• Health savings account
• Company paid benefits (long term disability and basic life/AD&D)
• Employee assistance program
• Tuition and education assistance
• Employee appreciation events
• Giving back to the communities we serve through paid volunteer time off
• Professional development opportunities

Required Skills & Abilities:

• Strong verbal, written, analytical, reasoning, and problem-solving skills 
• Ability to adapt quickly and manage time effectively 
• Proficient computer literacy; experience with Microsoft Office products (Word, Excel, PowerPoint, Teams, etc.) 

Education & Experience:

• Two (2) to five (5) years of claims experience 

Preferred Education & Expereince: 

• A bachelor's degree, and up to five (5) years of claims experience is preferred 

Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.

Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees.

Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law.