Flagger Force, an industry leader in traffic control, is currently hiring a Vice President - Operations to work out of our Operations Services Center (OSC) in Hummelstown, PA.  

The Vice President – Operations serves as a key leader in the organization along with the four peer Vice Presidents reporting to the President.  This executive team shares the responsibility for both short-term and long-term planning and executing for organizational success.  A primary responsibility is to provide visionary leadership to a technology enabled industry leader in short term traffic control.  This executive has responsibility for both the Field Management organization and the Operations Services Center (24/7/365) logistical support facility.  An ability to both lead internal teams as well as interact with executives and senior leaders of our clients is a key aspect of the role ensuring that every interaction between all parties is based on the company’s values, vision, and mission.

Supervisory Responsibilities:

• Oversee all departments within the Operations Services Center (OSC)
• Lead and mentor managers within the OSC
• Collaborate with other department leaders to streamline processes and deliver for the clients and communities

Duties and Responsibilities:

• Leadership for the Director of Operations Services Center (OSC) who has responsibility over the entire logistical and tactical functions of the organization.
• Interact with executive leadership of the organization to manage both short and long term objectives.
• Establish and monitor for compliance both the Field Management and OSC leadership teams meet internally developed Key Performance Indicators (KPI’s).
• Ensure company meets or exceeds client KPI’s and participate as necessary to ensure regularly scheduled client review meetings are successful.
• Support new and renewing client contract negotiations as requested by the President.
• Along with Operations leaders, review operational processes, simplify complexities, improve efficiency and accuracy by maximizing the use of technology within the entire Operations group.
• Partner with peers or other key personnel to lead a culture of innovation to enhance operations and achieve organizational goals and objectives
• Support growth, development and career progression of the entire Operations group including monthly 1v1’s, skip level meetings, coaching and performance reviews
• Analyze departmental team structures and refine as needed to meet objectives.
• Ensure Operations teams work effectively with cross-functional departments such as Fleet, Finance, Sales, Communications, Human Resources, Risk and Safety.

What Flagger Force Offers:

• Medical, vision and dental insurance
• 401k w/company match
• Generous paid time off
• On-site fitness facility
• Paid holidays
• Health savings account
• Company paid benefits (long term disability and basic life/AD&D)
• Employee assistance program
• Tuition and education assistance
• Employee appreciation events
• Giving back to the communities we serve through paid volunteer time off
• Professional development opportunities

• 10+ years leadership experience required
• Bachelor’s Degree required, advanced degree preferred
• Steel toed boots or the ability to obtain prior to joining the organization
• Project management and people management background required
• Strong verbal, written, analytical, reasoning and problem-solving skills
• Excellent leadership, interpersonal, teambuilding and collaboration skills
• Highly skilled communicator and collaborator
• Exceptional time management skills
• Technically inquisitive with a strong working knowledge of Microsoft Office software systems
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Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.

Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees.

Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law